Refund Policy – SmartiFlix IPTV

Last updated: October 2026

1. General Information

SmartiFlix IPTV provides digital IPTV services that are activated immediately after payment is confirmed. Because this is a digital service delivered directly, refunds are handled under the conditions below.

2. No Refunds After Activation

Once your subscription has been activated and your login details or M3U link have been sent, we cannot offer a refund. The digital service is considered fully delivered at the moment of activation.

Exceptions apply only in the following situations:

• Technical faults on our side that make the service impossible to use and that we cannot fix within a reasonable time
• Double charging for the same order

3. Free Trial

We strongly recommend requesting a free trial before you buy, to make sure the service works on your devices. Message us on WhatsApp at +1 747 235 2682 to ask for a test – free and with no obligation.

4. Complaints and Support

Having technical problems with the service? Contact the support team within 24 hours of activation. We are available around the clock and do our best to solve problems as quickly as possible.

• WhatsApp: +1 747 235 2682
• Availability: 24/7, 7 days a week

5. Subscription Renewal

Subscriptions do not renew automatically. You are responsible for renewing your subscription manually before it expires. We do not send automatic expiry reminders.

6. Governing Law

This policy is governed by the consumer protection laws of the United States and of the state in which you live. Digital services that are delivered and activated with the customer’s consent are not eligible for a right of withdrawal, except where applicable law requires otherwise.

7. Contact Us

For questions about refunds or billing, you can reach us through:

• WhatsApp: +1 747 235 2682
• Website: smartiflix-iptv.us